FAQs

Frequently Asked Questions

What services do you provide

We specialize in cleaning and organizing services designed to bring order to your home or workspace. Our services include general and deep cleaning, routine maintenance cleaning, decluttering, and personalized organizational solutions tailored to your needs.

What areas do you serve?

We proudly serve clients in D.C, Maryland, Virginia, and Memphis.

Are your cleaning products safe and eco-friendly?

Yes, we prioritize the safety of our clients and the environment by using non-toxic and eco-friendly cleaning products. If you have specific product preferences or sensitivities, let us know, and we’ll accommodate them.

Do I need to provide cleaning supplies?

No, we come fully equipped with all the necessary supplies and tools to get the job done. However, if you have specific products you'd prefer us to use, please let us know in advance.

What’s your pricing structure?

Our pricing depends on the type of service requested. All our rates are listed under the Rates page of the website.

How do I book your services?

Booking is easy! Visit our website's booking page, call or text us directly, or email us at info@orderoutofkhaos.com to schedule an appointment.

How far in advance should I book?

We recommend booking at least 48 hours in advance to ensure availability. For larger projects, such as whole-home organization, we suggest booking a week or more ahead.

Can I schedule recurring services?

Absolutely! We offer recurring service packages (weekly, bi-weekly, or monthly) at a discounted rate. Contact us to set up a schedule that works for you.

Do I need to be home during the cleaning?

It’s entirely up to you. Many of our clients feel comfortable leaving us access instructions, while others prefer to be home. Rest assured, our team is highly professional and trustworthy.

How long does a typical service take?

The duration depends on the service requested and the size of the area. For example, a general cleaning for a 2-bedroom home might take 2–3 hours, while larger projects like full-home organization could take multiple sessions.

How does your process work?

We begin with a consultation call to understand your needs. Our team organizes or cleans your space, incorporating solutions tailored to you. You maintain the change using a customized system or we can provide ongoing maintenance support.

What if I’m not satisfied with the service?

Your satisfaction is our top priority! If you’re not completely happy with our service, contact us within 24 hours, and we’ll make it right.

How do you accept payments?

We send an invoice that can be paid with a debit, credit card, and direct bank transfer.

Start the conversation

Are You In Need Of
Our Services.

Our vision is to restore order, peace, and tranquility into the lives of our clients by bringing structure into their environments.

© 2024 All Rights Reserved.